ROLE-PLAY TEMPLATES FOR CATERING SERVICES

This first role-play helps you prepare a conversation on the telephone when asking for information and making a reservation in a restaurant:

Information & Booking (a table on the phone) by VirginiaEspinosa on Scribd

This second role-play is to be used when receiving clients, taking orders and receiving payment in a restaurant:

Receiving Clients, Taking Orders and Receiving Payment by VirginiaEspinosa on Scribd

The following ones are to be used in the bar and to deal with complaints:

Ordering Food & Drinks in the Bar by VirginiaEspinosa on Scribd

Dealing With Complaints in the Bar.

EXAMPLES OF ROLE-PLAYS: BOOKING A TABLE AND ASKING FOR INFORMATION ON THE PHONE

Below, there are some examples designed by two former students of mine in Catering & Hospitality Industry. You can also use them for extra practice in order to prepare your oral test.
Booking a Table on the Phone

Some more examples for you to practise:

Now, listen to some samples:

HERBS & SPICES

Season your life by learning HERBS & SPICES in English:

Herbs

More presentations from Virginia Espinosa

Herbs

 

 

Unscramble these herbs:

Spices

More PowerPoint presentations from Virginia Espinosa

SPICES