ROLE-PLAY TEMPLATES FOR CATERING SERVICES

This first role-play helps you prepare a conversation on the telephone when asking for information and making a reservation in a restaurant:

Information & Booking (a table on the phone) by VirginiaEspinosa on Scribd

This second role-play is to be used when receiving clients, taking orders and receiving payment in a restaurant:

Receiving Clients, Taking Orders and Receiving Payment by VirginiaEspinosa on Scribd

The following ones are to be used in the bar and to deal with complaints:

Ordering Food & Drinks in the Bar by VirginiaEspinosa on Scribd

Dealing With Complaints in the Bar.